Since 2014, One to One IA x Customer Experience has been the preferred meeting place for decision-makers with current or future projects in the fields of marketing and digital ‘invited’ (CEOs, Customer Experience Directors, Marketing, Data, Digital, Innovation, Loyalty, e-CRM...), and the best and most innovative solution providers ‘partner’ on the market.
The business meeting concept on which One to One IA x Customer Experience is based revolves around a unique format combining One to One meetings, inspiring conferences and numerous opportunities for both formal and informal networking. With pre-organised, tailor-made meetings, a rich programme of content, practical feedback and peer-to-peer networking, this is the must-attend event for digital and marketing players.
A unique opportunity to explore today's challenges and anticipate tomorrow's!
🎬 Step into the 2026 edition of One to One AI x Customer Experience
Three days to understand how to remain visible, useful and desirable as AI begins to filter the customer relationship.
Three days in Biarritz to explore the new balance between brands, customers and artificial intelligence, in a world where decisions are increasingly made far beyond traditional touchpoints.
NO BRANDS! Stupeur, tremblements et IA — this is the central theme of the 2026 edition.
Guests
Exhibitors
The concept
3 days at a glance
Are you a decision-maker ?
Are you a CMO, CDO, Director / Head of Marketing, Digital, Customer Experience, Loyalty, Data...? Do you have an investment project to come in Acquisition, Brand Content, Data / IA or Customer Marketing? Are you looking for the best solutions to achieve your marketing objectives?
Are you a supplier?
Guest decision-makers covering all activity sectors
91% of C-level decision makers
with verified investment projects
All industry sectors covered
Banking & Insurance, Automotive, Food & Drink, Health & Pharmaceutical, Hospitality & Travel, Home Furnishing, Telecoms, IT...
Regardless of their company size
from DNVB to blue-chip companies
