The 12th edition of One to One AI x Customer Experience once again brought together in Biarritz the leading ecosystem of artificial intelligence and customer experience professionals.
The event confirmed its status as a must-attend gathering for decision-makers in marketing, data, and customer experience. Over three days, participants shared their experiences, perspectives, and solutions to turn AI into a practical driver of transformation and business performance.
The 2026 edition also stood out for the quality of its discussions, its friendly, open and action-oriented atmosphere, and the richness of the case studies and feedback shared throughout the event.
The event confirmed its status as a must-attend gathering for decision-makers in marketing, data, and customer experience. Over three days, participants shared their experiences, perspectives, and solutions to turn AI into a practical driver of transformation and business performance.
The 2026 edition also stood out for the quality of its discussions, its friendly, open and action-oriented atmosphere, and the richness of the case studies and feedback shared throughout the event.
