IA x Experience Client: a 2026 edition marked by the acceleration of AI and the transformation of customer relationships.
Published on Oct 18,2026 at 10:17 AM | Updated on Oct 18,2026 at 10:38 AM
The 12th edition of One to One AI x Customer Experience once again brought together in Biarritz the leading ecosystem of artificial intelligence and customer experience professionals.

The event confirmed its status as a must-attend gathering for decision-makers in marketing, data, and customer experience. Over three days, participants shared their experiences, perspectives, and solutions to turn AI into a practical driver of transformation and business performance.

The 2026 edition also stood out for the quality of its discussions, its friendly, open and action-oriented atmosphere, and the richness of the case studies and feedback shared throughout the event.